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12 Best Zoom Virtual Agent Receptionist Alternatives (2026)

Zoom Virtual Agent Receptionist is zoom's ai receptionist answers your business calls 24/7, answers questions from your faqs and web pages, books appointments, and routes callers - and the standalone version works with any phone system, no zoom phone required.. Teams that switch usually cite price at production volume, compliance requirements, deeper pipeline control, outbound campaign tooling, an out-of-the-box receptionist, ecommerce order handling. The alternatives below are ranked by published head-to-head verdicts, not sponsorship.

On our facts, Zoom Virtual Agent Receptionist is the 24th-widest language coverage of 31 - the kind of gap teams cite when they go looking.

Not ready to switch? Full Zoom Virtual Agent Receptionist review →

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Reviewed by vsref Editorialfacts verified Aug 24, 2026Methodology →

Where to switch, by reason

Switching because of price at production volume →see Replicant
Switching because of compliance requirements →see Pipecat
Switching because of deeper pipeline control →see LiveKit Agents
Switching because of outbound campaign tooling →see Cognigy (NiCE)
Switching because of an out-of-the-box receptionist →see Telnyx Voice AI Agents
Switching because of ecommerce order handling →see Dentina
#1Rosie
Self-serve SMB AI answering service with bundled-minute pricing and bilingual EN/ES on every plan.vs Zoom Virtual Agent Receptionist: about half the languages.Best if you need: ecommerce support and orders
From $49/movs Zoom Virtual Agent Receptionist →Try Rosie →
#2Abby Connect
Legacy virtual-receptionist provider (est. 2005) adding a lower-cost AI tier with built-in human backup; minute-bundle pricing on both lines.vs Zoom Virtual Agent Receptionist: about half the languages.
From $99/moTry Abby Connect →
#3Air AI
AI sales calls
See pricingTry Air AI →
#4Alex (fka Apriora)
'Interview everyone. Hire the best.' - autonomous AI interviewer (voice + video) for high-volume hiring, operated by Apriora Inc. dba Alex.vs Zoom Virtual Agent Receptionist: ~3× the languages.
See pricingVisit Alex (fka Apriora) →
#5Arini
The AI front desk for dental groups and DSOs - zero missed calls, 24/7.
See pricingVisit Arini →
#6ASAPP
Generative AI CX platform whose GenerativeAgent overlays existing CCaaS stacks to automate voice and messaging interactions.
See pricingVisit ASAPP →
#7Assort Health
Specialty-specific AI agents for the full patient journey (access, intake, referrals, outreach).
See pricingVisit Assort Health →
#8Avoca
AI workforce platform for the home-services trades (voice, chat, outbound, and call coaching).
See pricingVisit Avoca →
#9Bland AI logoBland AI
Outbound-heavy, enterprise-leaningvs Zoom Virtual Agent Receptionist: ~4× the languages, adds native sip trunking.
From $0.14/minVisit Bland AI →
#10Bolna
Open-source voice-agent orchestration with a hosted platform priced for Indian-language call volume.vs Zoom Virtual Agent Receptionist: adds bring-your-own llm.
From $0.06/minVisit Bolna →
#11Brooke.ai
OEM-channel digital voice assistant for fixed ops - a sub-brand of Proactive Dealer Solutions (Better Car People), sold through programs like Stellantis MarketCenter rather than as a standalone startup.
See pricingVisit Brooke.ai →
#12Caseflood
'The first human-assisted legal AI intake team designed to autonomously sign retainers for law firms' - long-form voice intake plus human-in-the-loop closing, YC-backed.
See pricingVisit Caseflood →
All 75 voice ai alternatives
#13Cognigy (NiCE)
Agentic AI platform for CX (Cognigy.AI + Voice Gateway); Forrester Wave 2026 Leader, sold standalone and inside NiCE CXone Mpower.vs Zoom Virtual Agent Receptionist: ~10× the languages.
See pricingVisit Cognigy (NiCE) →
#14ConverzAI
'World's Leading Automation for Staffing Firms' - agentic virtual recruiters covering the pipeline from sourcing to placement, staffing-agency (not corporate HR) focus.
See pricingVisit ConverzAI →
#15Cresta
Generative AI platform unifying autonomous AI Agent, Agent Assist, and Conversation Intelligence for enterprise contact centers.vs Zoom Virtual Agent Receptionist: ~3× the languages.
See pricingVisit Cresta →
#16Dasha logoDasha
Dev platform, conversational AI
From $0.08/minVisit Dasha →
#17Decagon
AI concierge platform - voice/chat/email agents driven by natural-language Agent Operating Procedures (AOPs).vs Zoom Virtual Agent Receptionist: ~7× the languages.
See pricingVisit Decagon →
#18Deepgram Voice Agent API
Unified STT + LLM orchestration + TTS voice-agent pipeline at a flat all-in rate ($4.50/hr), with BYO-LLM/TTS discounts and enterprise deployment options.vs Zoom Virtual Agent Receptionist: adds bring-your-own llm.
From $0.07/minVisit Deepgram Voice Agent API →
#19Dentina
The AI dental receptionist built by a dentist - 24/7 inbound/outbound calls with real-time PMS write-back.vs Zoom Virtual Agent Receptionist: ~6× the languages.
From $299/moVisit Dentina →
#20Dialzara
Lowest-entry-price SMB AI receptionist with minute-bundle pricing and SMS/chatbot/outbound add-ons
From $0.48/minVisit Dialzara →
#21DograhOSS
Self-hostable open-source voice agent platform ('OSS alternative to Vapi & Retell') with a no-code workflow builder and air-gapped on-prem deployment for regulated industries.vs Zoom Virtual Agent Receptionist: adds bring-your-own llm.
See pricingVisit Dograh →
#22Domu
YC S24 collections-automation platform for financial institutions across the Americas - 'compliance is not a checkbox, it is the architecture'.
See pricingVisit Domu →
#23echowin
No-code AI phone/chat agent builder with pay-as-you-go pricing, 70+ languages, and agency white-label optionsvs Zoom Virtual Agent Receptionist: ~7× the languages.
From $0.20/minVisit echowin →
#24ElevenLabs Agents logoElevenLabs Agents
Voice-quality leader, agents platformvs Zoom Virtual Agent Receptionist: ~7× the languages.
From $0.05/minVisit ElevenLabs Agents →
#25EliseAI
Voice-capable agentic suite, not a voice-only agent: full housing-operations platform (leasing, resident services, CRM, payments) plus a HealthAI arm - voice is one channel of a much broader product.vs Zoom Virtual Agent Receptionist: ~30% fewer languages.
See pricingVisit EliseAI →
#26Google Gemini Live API
Native-audio speech-to-speech model API (Gemini Live) with barge-in, affective dialog, and tool use over a stateful WebSocket.vs Zoom Virtual Agent Receptionist: ~7× the languages.
From $0.02/minVisit Google Gemini Live API →
#27Goodcall
Agentic voice AI for SMB service businesses; unusual per-unique-customer metering with unlimited minutes ('born at Google').
From $79/moVisit Goodcall →
#28Guava (formerly Gridspace)
Developer-first voice agent API 'for regulated industries', built on a decade of Gridspace voice AI in banks and hospitals.
See pricingVisit Guava (formerly Gridspace) →
#29HappyRobot
Enterprise 'AI operating system for the real economy': AI-worker platform that grew out of logistics voice agents, now spanning 8 verticals (logistics, utilities, airlines, finance, insurance, manufacturing, retail, telecom).
See pricingVisit HappyRobot →
#30Hello Patient
Conversational AI for healthcare's 'front door' - voice, SMS, and chat patient communication.
See pricingVisit Hello Patient →
#31Hume EVI
Emotionally intelligent speech-to-speech API (Empathic Voice Interface, EVI 3 / EVI 4 mini) with voice cloning and supplemental-LLM support.vs Zoom Virtual Agent Receptionist: ~10% more languages, adds bring-your-own llm.
From $0.07/minVisit Hume EVI →
#32Kore.ai
Enterprise agentic AI platform (Artemis) with voice AI agents for contact-center self-service at Global 2000 scale.
See pricingVisit Kore.ai →
#33Level AI
LLM-native contact-center intelligence platform (QA/Agent Assist center of gravity) with an AI Virtual Agent for voice and chat automation.vs Zoom Virtual Agent Receptionist: ~5× the languages.
See pricingVisit Level AI →
#34Liberate
'The Most Trusted AI in Insurance' - voice-first, insurance-native agents (pre-trained on insurance processes) spanning sales, service, and claims across voice, SMS, email, and digital channels.vs Zoom Virtual Agent Receptionist: about half the languages.
See pricingVisit Liberate →
#35Lindy logoLindy
AI employees incl. phone agentsvs Zoom Virtual Agent Receptionist: adds bring-your-own llm.
From $49.99/moVisit Lindy →
#36LiveKit Agents logoLiveKit AgentsOSS
Realtime infra + agents (OSS + cloud)vs Zoom Virtual Agent Receptionist: adds native sip trunking.
From $0.01/minVisit LiveKit Agents →
#37Loman AI
Restaurant voice AI with deep POS order-writing (Toast/Square/Clover/Olo etc.) - orders and payments, not just reservations and FAQs.
See pricingVisit Loman AI →
#38Millis AI logoMillis AI
Low-latency voice agentsvs Zoom Virtual Agent Receptionist: ~10× the languages, adds native sip trunking.
From $0.02/minVisit Millis AI →
#39Frontdesk (My AI Front Desk)
Multi-channel AI front desk (voice/SMS/chat/email/WhatsApp) with bundled CRM and a white-label reseller program, mid-rebrand from My AI Front Desk to Frontdesk
From $0.25/minVisit Frontdesk (My AI Front Desk) →
#40Netic
Autonomous AI revenue engine for essential home services.
See pricingVisit Netic →
#41Numa
AI operating system for the AI-native dealership - voice AI plus agentic follow-up (Heat Case, Opportunity, Service Advisor agents) for franchise dealers and multi-rooftop groups.
See pricingVisit Numa →
#42Observe.AI
Contact-center AI platform expanding from conversation intelligence into autonomous VoiceAI agents (inbound and outbound) with copilots for frontline teams.vs Zoom Virtual Agent Receptionist: ~2.5× the languages.
See pricingVisit Observe.AI →
#43Omilia
Conversational AI platform for contact-center voice/IVR automation, with native 'Lexis' voice synthesis and agentic voice/chat agents.
See pricingVisit Omilia →
#44OpenAI Realtime API
Frontier speech-to-speech model API (gpt-realtime family) for low-latency voice agents over WebRTC, WebSocket, and SIP.vs Zoom Virtual Agent Receptionist: adds native sip trunking.
See pricingVisit OpenAI Realtime API →
#45Parloa
AI Agent Management Platform (AMP) for enterprise contact centers - design, test, scale, optimize agentic AI.vs Zoom Virtual Agent Receptionist: adds bring-your-own llm.
See pricingVisit Parloa →
#46PatterOSS
MIT-licensed, self-host-only voice AI SDK (Python + TypeScript) abstracting 27+ providers across LLM/STT/TTS/carrier layers - a middle ground between hosted platforms (Vapi/Retell) and heavyweight frameworks.vs Zoom Virtual Agent Receptionist: adds bring-your-own llm.
See pricingVisit Patter →
#47Phonely logoPhonely
SMB AI receptionistvs Zoom Virtual Agent Receptionist: ~5× the languages, adds native sip trunking.
From $0.05/minVisit Phonely →
#48PipecatOSS
Open-source Python framework for real-time voice and multimodal conversational agents, maintained by Daily, with Pipecat Cloud as the managed production runtime.vs Zoom Virtual Agent Receptionist: adds native sip trunking.
From $0.01/minVisit Pipecat →
#49Play.ai (PlayHT)
Voice agents + TTS heritage
See pricingVisit Play.ai (PlayHT) →
#50PolyAI logoPolyAI
Enterprise voice assistantsvs Zoom Virtual Agent Receptionist: ~2.5× the languages, adds native sip trunking.
See pricingVisit PolyAI →
#51RapidaOSS
Open-source (GPL-2.0 + branding terms) voice AI orchestration platform in Go/gRPC, aimed at agencies, CPaaS/CCaaS providers, and enterprises wanting white-label, multi-tenant voice operations with provider-level cost passthrough.vs Zoom Virtual Agent Receptionist: adds native sip trunking.
From $0.01/minVisit Rapida →
#52Regal logoRegal
Contact-center AI (enterprise)
See pricingVisit Regal →
#53Replicant
Voice-native contact-center automation with deterministic reasoning for business rules and 1B+ minutes of production conversation data.
See pricingVisit Replicant →
#54Retell AI logoRetell AI
API plus no-code, production telephony fastvs Zoom Virtual Agent Receptionist: adds native sip trunking.
From $0.07/minVisit Retell AI →
#55Ringly.io logoRingly.io
Ecommerce phone agentsvs Zoom Virtual Agent Receptionist: ~4× the languages, adds native sip trunking.
From $0.29/minVisit Ringly.io →
#56Salient
Compliance-first AI loan-servicing platform ('Taylor' voice agent plus audit/claims/chargeback agents) for technology-first consumer lenders - voice-as-a-wedge into the full servicing lifecycle.
See pricingVisit Salient →
#57Sameday
Trades-focused AI sales agent - sells and books jobs (claims 92%+ booking rate, voice cloning of your staff) rather than just taking messages.
From $449/moVisit Sameday →
#58Sierra
Outcome-priced conversational AI agent platform from Bret Taylor and Clay Bavor; voice product replaces IVR with an empathetic agent.vs Zoom Virtual Agent Receptionist: ~6× the languages.
See pricingVisit Sierra →
#59Simple Phones
Done-for-you AI phone agent for small businesses on flat per-call-bundle pricingvs Zoom Virtual Agent Receptionist: ~2× the languages.
From $97/moVisit Simple Phones →
#60Sindarin logoSindarin
Persona-driven voice agents
From $99/moVisit Sindarin →
#61Slang AI
Hospitality-native voice AI ('Superhost') priced per location - reservation-system depth and guest recognition rather than generic receptionist features.vs Zoom Virtual Agent Receptionist: about half the languages.
From $399/moVisit Slang AI →
#62Smith.ai
Human+AI hybrid receptionist platform with per-call bundle pricing; 500+ live agent network, law-firm-heavy customer base.vs Zoom Virtual Agent Receptionist: about half the languages.
From $150/moVisit Smith.ai →
#63STELLA Automotive AI
Dealership-focused conversational AI platform with certified DMS integrations (CDK, Reynolds, Tekion) and dealer/industry investors incl. Reynolds & Reynolds board representation.
See pricingVisit STELLA Automotive AI →
#64Synthflow logoSynthflow
No-code, agency white-label kingvs Zoom Virtual Agent Receptionist: ~3× the languages, adds native sip trunking.
From $2,500/moVisit Synthflow →
#65Telnyx Voice AI Agents
Carrier-native voice AI: telephony, GPUs, STT/TTS and orchestration vertically integrated at the network edge.vs Zoom Virtual Agent Receptionist: ~8× the languages, adds native sip trunking.
From $0.05/minVisit Telnyx Voice AI Agents →
#66TEN FrameworkOSS
Open-source real-time multimodal conversational AI framework (voice + video + avatar) with its own VAD and full-duplex turn-detection models, backed by Agora.vs Zoom Virtual Agent Receptionist: adds native sip trunking.
See pricingVisit TEN Framework →
#67Thoughtly logoThoughtly
No-code AI contact centervs Zoom Virtual Agent Receptionist: ~3× the languages, adds native sip trunking.
From $500/moVisit Thoughtly →
#68Toma
"AI Coworkers for the Automotive Enterprise" - dealership call automation with production safeguards, YC/a16z-backed.
See pricingVisit Toma →
#69Twilio ConversationRelay
Carrier-grade voice harness for BYO-LLM agents inside Twilio Programmable Voice.vs Zoom Virtual Agent Receptionist: adds native sip trunking.
From $0.07/minVisit Twilio ConversationRelay →
#70Ultravox logoUltravox
Realtime speech model + platformvs Zoom Virtual Agent Receptionist: ~2.5× the languages, adds native sip trunking.
From $0.05/minVisit Ultravox →
#71Upfirst
Per-call-bundle AI receptionist with 35+ languages and declining overage rates up to 600 calls/movs Zoom Virtual Agent Receptionist: ~4× the languages.
From $24.95/moVisit Upfirst →
#72Vapi logoVapi
Dev-first API platform, full pipeline controlvs Zoom Virtual Agent Receptionist: adds native sip trunking.
From $0.05/minVisit Vapi →
#73Vision AgentsOSS
Open-source multimodal (video-first) AI agent framework by Stream, combining realtime LLMs with vision models on Stream's low-latency edge network.vs Zoom Virtual Agent Receptionist: adds bring-your-own llm.
See pricingVisit Vision Agents →
#74Vocode logoVocodeOSS
Open-source frameworkvs Zoom Virtual Agent Receptionist: adds native sip trunking.
See pricingVisit Vocode →
#75Voiceflow logoVoiceflow
Agent builder (chat + voice)vs Zoom Virtual Agent Receptionist: adds bring-your-own llm.
From $0.05/minVisit Voiceflow →

How the top Zoom Virtual Agent Receptionist alternatives compare

Beyond the ranked cards: how the top 4 Zoom Virtual Agent Receptionist alternatives place in the Voice AI field, where each one wins in our published verdicts, and what Zoom Virtual Agent Receptionist still holds over it.

1. Rosie

Among the 31 voice ai tools we track, Rosie has the 28th-widest language coverage.

In our published verdicts, Rosie beats Zoom Virtual Agent Receptionist for ecommerce support and orders and matches it for custom pipeline control, healthcare compliance and outbound sales campaigns.

The reverse angle matters too - Zoom Virtual Agent Receptionist vs Rosie: ~5× the languages.

Why teams switch: For ecommerce support and order flows, integration reach is the deciding factor, because connecting to storefronts, CRMs, and automation platforms determines how well an AI agent can actually handle orders. Rosie connects to Zapier (giving access to 1,000+ apps), calendars, and web chat, while Zoom Virtual Agent Receptionist connects to Google/Microsoft calendars, Calendly, and SMS. That Zapier bridge means Rosie can reach Shopify, WooCommerce, and essentially any ecommerce or CRM tool a merchant uses. Both tools include a built-in knowledge base, so product FAQ coverage is even. On platform fee, Zoom Virtual Agent Receptionist is cheaper at $29.99/mo versus Rosie at $49/mo, and both offer self-serve signup, so those factors do not differentiate meaningfully. The integration advantage for ecommerce workflows is real enough to tip the verdict despite the higher monthly cost. Ecommerce support and orders verdict →

Overall verdict: Zoom Virtual Agent Receptionist and Rosie split this comparison, so it is a tie overall. Zoom Virtual Agent Receptionist fits teams that prioritize smb receptionist and booking. Rosie fits teams that prioritize ecommerce support and orders. Pick by the use case that matters most to you.

Full Rosie vs Zoom Virtual Agent Receptionist comparison → · Rosie review →

2. Abby Connect

Among the 31 voice ai tools we track, Abby Connect has the 28th-widest language coverage.

The reverse angle matters too - Zoom Virtual Agent Receptionist vs Abby Connect: ~5× the languages.

Abby Connect review →

4. Alex (fka Apriora)

Among the 31 voice ai tools we track, Alex (fka Apriora) has the 16th-widest language coverage.

Seen from the other side, Zoom Virtual Agent Receptionist vs Alex (fka Apriora): about half the languages.

Alex (fka Apriora) review →

5. Arini

Among the 17 voice ai tools we track, Arini has the 6th-lowest latency - a fit for real-time, conversational apps.

Arini review →