Vapi

What we know about Vapi

Vapi is a voice ai platform: dev-first API platform, full pipeline control. This profile tracks what we have verified about Vapi, each fact linked to a primary source and dated.

On pricing, Vapi starts at $0.05 per minute for its entry tier. That is the sticker rate: real production cost usually runs higher once you add a language model, a voice provider, and telephony minutes, and we model Vapi closer to 0.05-0.17 USD/min all-in. Every Vapi comparison on the site works from that all-in figure rather than the headline number, because the headline number is rarely what the invoice says.

New Vapi accounts get 60+ minutes included to test with before a card is required, which is enough to run a handful of real calls and judge latency and voice quality for your own script rather than a demo.

On capabilities, Vapi covers llm/tts costs passed through at cost?, annual contract required for best pricing?, native sip trunking, bring-your-own llm, bring-your-own tts voice, and native outbound campaigns, and does not offer soc 2 type ii. Each of those is verified against Vapi's own docs or dashboard, not marketing copy.

On performance, Vapi reports a median end-to-end latency around 600 ms and 10 calls concurrent calls on the base plan. Latency figures are vendor claims until we measure them ourselves, and they are labeled that way on the Vapi fact sheet, so treat them as a starting point rather than a guarantee.

For compliance, with Vapi: HIPAA is paid_addon on the plans we checked and SOC 2 Type II is not reported. If you are in a regulated space, confirm the current posture with Vapi before you commit, since these change plan by plan.

In total we track 29 verified facts for Vapi today, and add coverage as the ingestion pass revisits it. Where a number is a vendor claim rather than our own measurement, it is labeled as such on the Vapi fact sheet below, and each row links the primary source it came from so you can check our work.

Whether Vapi is the right call depends on your use case more than any single spec, which is why the head-to-head verdicts below score it per scenario rather than crowning one overall winner. Use the fact sheet for the raw numbers, and the matchups for how Vapi actually fares against the platforms buyers most often weigh it against.