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Kore.ai Review

Enterprise agentic AI platform (Artemis) with voice AI agents for contact-center self-service at Global 2000 scale.

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Facts verified Jul 30, 2026Try Kore.ai

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What we know about Kore.ai

This is our verified profile of Kore.ai, a voice ai platform - enterprise agentic AI platform (Artemis) with voice AI agents for contact-center self-service at Global 2000 scale. Every fact about Kore.ai below carries the source it came from and the day we checked it.

Kore.ai does not publish a public per-minute rate we have been able to verify, so the price figure here stays blank until we can confirm one. We would rather show nothing than a guessed number; if you have a current Kore.ai quote, it is the fastest way for us to close that gap.

On capabilities, Kore.ai covers bring-your-own tts voice, warm transfer to human, built-in knowledge base, interruption handling (barge-in), soc 2 type ii, and gdpr tooling / eu residency, and does not offer self-serve signup. Each of those is verified against Kore.ai's own docs or dashboard, not marketing copy.

For compliance, with Kore.ai: HIPAA is included on the plans we checked and SOC 2 Type II is in place. If you are in a regulated space, confirm the current posture with Kore.ai before you commit, since these change plan by plan.

In total we track 12 verified facts for Kore.ai today, each linking the primary source it came from so you can check our work - and vendor claims we have not measured ourselves are labeled as such on the Kore.ai fact sheet below.

Reviewed by vsref Editorialfacts verified Jul 30, 2026Methodology →

Fact sheet

Capabilities
Capabilities facts
Bring-your-own TTS voice✓ YesJul 30
Warm transfer to human✓ YesJul 30
Built-in knowledge base✓ YesJul 30
Interruption handling (barge-in)✓ YesJul 30
Compliance & trust
Compliance & trust facts
HIPAA BAA on base plan✓ IncludedJul 30
SOC 2 Type II✓ YesJul 30
GDPR tooling / EU residency✓ YesJul 30
Self-host / on-prem option✓ YesJul 30
Build experience
Build experience facts
Native integrations count (+ key ones: GHL, HubSpot, Zapier, Make, Twilio)300+ integrations, 40+ channelsJul 30
Commercial
Commercial facts
Self-serve signup✗ NoJul 30
Founded year + HQ2014, Orlando, FloridaJul 30
Funding stage (credibility signal)Series D, ~$223M totalJul 30

Considering a switch? Best Kore.ai alternatives →

TTS in this stack

Kore.ai lets you bring your own text-to-speech voice, so the voice engine is a separate pricing and quality decision. Compare the engines builders plug in most: ElevenLabs, Cartesia, OpenAI TTS, or the full text-to-speech comparison →

STT in this stack

A voice agent hears through its speech-to-text engine, and transcription accuracy and streaming latency are priced per audio minute. Compare the engines builders pair with Kore.ai: Deepgram, AssemblyAI, GPT-4o Transcribe, or the full speech-to-text comparison →

Kore.ai head-to-head

Kore.ai vs Cognigy (NiCE)won 2 · lost 1 · tied 3
No-code agency deploystieCustom pipeline controltieEcommerce support and orderswonHealthcare compliancewonOutbound sales campaignslostSMB receptionist and bookingtie