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LiveKit Agents

OSS

Realtime infra + agents (OSS + cloud)

From $0.01/min

Facts verified Jul 15, 2026Website →

What we know about LiveKit Agents

LiveKit Agents is a voice ai platform: realtime infra + agents (OSS + cloud). This profile tracks what we have verified about LiveKit Agents, each fact linked to a primary source and dated.

On pricing, LiveKit Agents starts at $0.01 per minute for its entry tier. That is the sticker rate: real production cost usually runs higher once you add a language model, a voice provider, and telephony minutes, and we model LiveKit Agents closer to 0.0435-0.3135 USD/min all-in. Every LiveKit Agents comparison on the site works from that all-in figure rather than the headline number, because the headline number is rarely what the invoice says.

New LiveKit Agents accounts get 1,000 free agent session minutes monthly, no credit card to test with before a card is required, which is enough to run a handful of real calls and judge latency and voice quality for your own script rather than a demo.

On capabilities, LiveKit Agents covers llm/tts costs passed through at cost?, native sip trunking, bring-your-own llm, bring-your-own tts voice, built-in knowledge base, and buy/port numbers in-platform, and does not offer native outbound campaigns and no-code agent builder. Each of those is verified against LiveKit Agents's own docs or dashboard, not marketing copy.

On performance, LiveKit Agents reports 5 concurrent agent sessions concurrent calls on the base plan. Latency figures are vendor claims until we measure them ourselves, and they are labeled that way on the LiveKit Agents fact sheet, so treat them as a starting point rather than a guarantee.

For compliance, with LiveKit Agents: HIPAA is paid_addon on the plans we checked and SOC 2 Type II is in place. If you are in a regulated space, confirm the current posture with LiveKit Agents before you commit, since these change plan by plan.

In total we track 21 verified facts for LiveKit Agents today, and add coverage as the ingestion pass revisits it. Where a number is a vendor claim rather than our own measurement, it is labeled as such on the LiveKit Agents fact sheet below, and each row links the primary source it came from so you can check our work.

Whether LiveKit Agents is the right call depends on your use case more than any single spec, which is why the head-to-head verdicts below score it per scenario rather than crowning one overall winner. Use the fact sheet for the raw numbers, and the matchups for how LiveKit Agents actually fares against the platforms buyers most often weigh it against.

Fact sheet

Pricing
Pricing facts
Base price / min~$0.01Jul 15
Real production cost / min$0.04-0.31Jul 15
Concurrency limit (base)~5 concurrent agent sessionsJul 15
Free tier credit1,000 free agent session minutes monthly, no credit cardJul 15
Monthly platform fee~$0Jul 15
Telephony cost / min (or passthrough?)~$0.01Jul 15
LLM/TTS costs passed through at cost?✓ YesJul 15
Capabilities
Capabilities facts
Native SIP trunking✓ YesJul 15
Bring-your-own LLM✓ YesJul 15
Bring-your-own TTS voice✓ YesJul 15
Native outbound campaigns✗ NoJul 15
Built-in knowledge base✓ YesJul 15
Buy/port numbers in-platform✓ YesJul 15
Interruption handling (barge-in)✓ YesJul 15
Compliance & trust
Compliance & trust facts
HIPAA BAA on base plan◑ Paid add-onJul 15
SOC 2 Type II✓ YesJul 15
Build experience
Build experience facts
No-code agent builder✗ NoJul 15
API-first (full lifecycle via API)✓ YesJul 15
White-label / sub-accounts for agencies✗ Not availableJul 15
Commercial
Commercial facts
Self-serve signup✓ YesJul 15
Support tier / SLA on base plansSLA on Enterprise onlyJul 15

Considering a switch? Best LiveKit Agents alternatives →

TTS in this stack

LiveKit Agents lets you bring your own text-to-speech voice, so the voice engine is a separate pricing and quality decision. Compare the engines builders plug in most: ElevenLabs, Cartesia, OpenAI TTS, or the full text-to-speech comparison →

LiveKit Agents head-to-head

LiveKit Agents vs Bland AIwon 1 · lost 4 · tied 1
No-code agency deployslostCustom pipeline controlwonEcommerce support and orderslostHealthcare compliancetieOutbound sales campaignslostSMB receptionist and bookinglost
No-code agency deployslostEcommerce support and orderslostHealthcare compliancewonOutbound sales campaignslostSMB receptionist and bookinglost
LiveKit Agents vs Retell AIwon 2 · lost 4 · tied 0
No-code agency deployslostCustom pipeline controlwonEcommerce support and orderslostHealthcare compliancewonOutbound sales campaignslostSMB receptionist and bookinglost
LiveKit Agents vs Vapiwon 2 · lost 4 · tied 0
No-code agency deployslostCustom pipeline controlwonEcommerce support and orderslostHealthcare compliancewonOutbound sales campaignslostSMB receptionist and bookinglost