Smith.ai Review
Human+AI hybrid receptionist platform with per-call bundle pricing; 500+ live agent network, law-firm-heavy customer base.
Among the 31 voice ai tools we track, Smith.ai has the 28th-widest language coverage.
From $150/mo
If you sign up through links on this page, vsref may earn a commission; programs exist on both sides of most comparisons, and commissions never change verdicts. How we make money
What we know about Smith.ai
This is our verified profile of Smith.ai, a voice ai platform - human+AI hybrid receptionist platform with per-call bundle pricing; 500+ live agent network, law-firm-heavy customer base. Every fact about Smith.ai below carries the source it came from and the day we checked it.
On pricing, Smith.ai starts at $150 per month for its entry tier. That is the sticker rate: real production cost usually runs higher once you add a language model, a voice provider, and telephony minutes.
New Smith.ai accounts get Free AI Receptionist plan: 25 calls/month, then $3.00/call to test with before a card is required, which is enough to run a handful of real calls and judge latency and voice quality for your own script rather than a demo.
On capabilities, Smith.ai covers native outbound campaigns, warm transfer to human, and self-serve signup, and does not offer annual contract required for best pricing?. Each of those is verified against Smith.ai's own docs or dashboard, not marketing copy.
Among the 31 voice ai tools in our matrix, Smith.ai leads with the 28th-widest language coverage; the fact sheet below has the raw numbers behind that placement.
In total we track 9 verified facts for Smith.ai today, each linking the primary source it came from so you can check our work - and vendor claims we have not measured ourselves are labeled as such on the Smith.ai fact sheet below.
Reviewed by vsref Editorialfacts verified Jul 30, 2026Methodology →
Fact sheet
Every row independently verifiedConsidering a switch? Best Smith.ai alternatives →
TTS in this stack
A voice agent's voice quality and per-minute cost come from its text-to-speech engine. See how dedicated engines compare on price, latency, and cloning rights: ElevenLabs, Cartesia, OpenAI TTS, or the full text-to-speech comparison →
STT in this stack
A voice agent hears through its speech-to-text engine, and transcription accuracy and streaming latency are priced per audio minute. Compare the engines builders pair with Smith.ai: Deepgram, AssemblyAI, GPT-4o Transcribe, or the full speech-to-text comparison →