Omilia Review
Conversational AI platform for contact-center voice/IVR automation, with native 'Lexis' voice synthesis and agentic voice/chat agents.
Among the 17 voice ai tools we track, Omilia has the 2nd-lowest latency - a fit for real-time, conversational apps.
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What we know about Omilia
Omilia is a voice ai platform: conversational AI platform for contact-center voice/IVR automation, with native 'Lexis' voice synthesis and agentic voice/chat agents. This profile tracks every Omilia fact we have verified, each linked to a primary source and dated.
Omilia does not publish a public per-minute rate we have been able to verify, so the price figure here stays blank until we can confirm one. We would rather show nothing than a guessed number; if you have a current Omilia quote, it is the fastest way for us to close that gap.
On capabilities, Omilia covers dtmf / ivr navigation, soc 2 type ii, gdpr tooling / eu residency, and no-code agent builder, and does not offer self-serve signup. Each of those is verified against Omilia's own docs or dashboard, not marketing copy.
On performance, Omilia reports a median end-to-end latency around 45 ms. Latency figures are vendor claims until we measure them ourselves, and they are labeled that way on the Omilia fact sheet, so treat them as a starting point rather than a guarantee.
For compliance, with Omilia: HIPAA is included on the plans we checked and SOC 2 Type II is in place. If you are in a regulated space, confirm the current posture with Omilia before you commit, since these change plan by plan.
Omilia ranks the 2nd-lowest latency of the 17 voice ai tools we track, so where it lands for you depends on which of those matters more.
In total we track 9 verified facts for Omilia today, each linking the primary source it came from so you can check our work - and vendor claims we have not measured ourselves are labeled as such on the Omilia fact sheet below.
Reviewed by vsref Editorialfacts verified Jul 30, 2026Methodology →
Fact sheet
Every row independently verifiedConsidering a switch? Best Omilia alternatives →
TTS in this stack
A voice agent's voice quality and per-minute cost come from its text-to-speech engine. See how dedicated engines compare on price, latency, and cloning rights: ElevenLabs, Cartesia, OpenAI TTS, or the full text-to-speech comparison →
STT in this stack
A voice agent hears through its speech-to-text engine, and transcription accuracy and streaming latency are priced per audio minute. Compare the engines builders pair with Omilia: Deepgram, AssemblyAI, GPT-4o Transcribe, or the full speech-to-text comparison →