vsref

12 Best Kore.ai Alternatives (2026)

Kore.ai is builds ai phone agents for large companies that answer customer-service calls, look up accounts, and complete tasks like scheduling appointments or setting up autopay, handing off to a human agent when needed.. Teams that switch usually cite price at production volume, compliance requirements, deeper pipeline control, outbound campaign tooling, an out-of-the-box receptionist, ecommerce order handling. The alternatives below are ranked by published head-to-head verdicts, not sponsorship.

Not ready to switch? Full Kore.ai review →

If you sign up through links on this page, vsref may earn a commission; programs exist on both sides of most comparisons, and commissions never change verdicts. How we make money

Reviewed by vsref Editorialfacts verified Aug 24, 2026Methodology →

Where to switch, by reason

Switching because of price at production volume →see Replicant
Switching because of compliance requirements →see Pipecat
Switching because of deeper pipeline control →see LiveKit Agents
Switching because of outbound campaign tooling →see Cognigy (NiCE)
Switching because of an out-of-the-box receptionist →see Telnyx Voice AI Agents
Switching because of ecommerce order handling →see Dentina
#1Cognigy (NiCE)
Agentic AI platform for CX (Cognigy.AI + Voice Gateway); Forrester Wave 2026 Leader, sold standalone and inside NiCE CXone Mpower.Best if you need: outbound sales campaigns
See pricingvs Kore.ai →Try Cognigy (NiCE) →
#2Abby Connect
Legacy virtual-receptionist provider (est. 2005) adding a lower-cost AI tier with built-in human backup; minute-bundle pricing on both lines.
From $99/moTry Abby Connect →
#3Air AI
AI sales calls
See pricingTry Air AI →
#4Alex (fka Apriora)
'Interview everyone. Hire the best.' - autonomous AI interviewer (voice + video) for high-volume hiring, operated by Apriora Inc. dba Alex.
See pricingVisit Alex (fka Apriora) →
#5Arini
The AI front desk for dental groups and DSOs - zero missed calls, 24/7.
See pricingVisit Arini →
#6ASAPP
Generative AI CX platform whose GenerativeAgent overlays existing CCaaS stacks to automate voice and messaging interactions.
See pricingVisit ASAPP →
#7Assort Health
Specialty-specific AI agents for the full patient journey (access, intake, referrals, outreach).
See pricingVisit Assort Health →
#8Avoca
AI workforce platform for the home-services trades (voice, chat, outbound, and call coaching).
See pricingVisit Avoca →
#9Bland AI logoBland AI
Outbound-heavy, enterprise-leaningvs Kore.ai: adds native sip trunking.
From $0.14/minVisit Bland AI →
#10Bolna
Open-source voice-agent orchestration with a hosted platform priced for Indian-language call volume.vs Kore.ai: adds bring-your-own llm.
From $0.06/minVisit Bolna →
#11Brooke.ai
OEM-channel digital voice assistant for fixed ops - a sub-brand of Proactive Dealer Solutions (Better Car People), sold through programs like Stellantis MarketCenter rather than as a standalone startup.
See pricingVisit Brooke.ai →
#12Caseflood
'The first human-assisted legal AI intake team designed to autonomously sign retainers for law firms' - long-form voice intake plus human-in-the-loop closing, YC-backed.
See pricingVisit Caseflood →
All 75 voice ai alternatives
#13ConverzAI
'World's Leading Automation for Staffing Firms' - agentic virtual recruiters covering the pipeline from sourcing to placement, staffing-agency (not corporate HR) focus.
See pricingVisit ConverzAI →
#14Cresta
Generative AI platform unifying autonomous AI Agent, Agent Assist, and Conversation Intelligence for enterprise contact centers.
See pricingVisit Cresta →
#15Dasha logoDasha
Dev platform, conversational AI
From $0.08/minVisit Dasha →
#16Decagon
AI concierge platform - voice/chat/email agents driven by natural-language Agent Operating Procedures (AOPs).
See pricingVisit Decagon →
#17Deepgram Voice Agent API
Unified STT + LLM orchestration + TTS voice-agent pipeline at a flat all-in rate ($4.50/hr), with BYO-LLM/TTS discounts and enterprise deployment options.vs Kore.ai: adds bring-your-own llm.
From $0.07/minVisit Deepgram Voice Agent API →
#18Dentina
The AI dental receptionist built by a dentist - 24/7 inbound/outbound calls with real-time PMS write-back.
From $299/moVisit Dentina →
#19Dialzara
Lowest-entry-price SMB AI receptionist with minute-bundle pricing and SMS/chatbot/outbound add-ons
From $0.48/minVisit Dialzara →
#20DograhOSS
Self-hostable open-source voice agent platform ('OSS alternative to Vapi & Retell') with a no-code workflow builder and air-gapped on-prem deployment for regulated industries.vs Kore.ai: adds bring-your-own llm.
See pricingVisit Dograh →
#21Domu
YC S24 collections-automation platform for financial institutions across the Americas - 'compliance is not a checkbox, it is the architecture'.
See pricingVisit Domu →
#22echowin
No-code AI phone/chat agent builder with pay-as-you-go pricing, 70+ languages, and agency white-label options
From $0.20/minVisit echowin →
#23ElevenLabs Agents logoElevenLabs Agents
Voice-quality leader, agents platform
From $0.05/minVisit ElevenLabs Agents →
#24EliseAI
Voice-capable agentic suite, not a voice-only agent: full housing-operations platform (leasing, resident services, CRM, payments) plus a HealthAI arm - voice is one channel of a much broader product.
See pricingVisit EliseAI →
#25Google Gemini Live API
Native-audio speech-to-speech model API (Gemini Live) with barge-in, affective dialog, and tool use over a stateful WebSocket.
From $0.02/minVisit Google Gemini Live API →
#26Goodcall
Agentic voice AI for SMB service businesses; unusual per-unique-customer metering with unlimited minutes ('born at Google').
From $79/moVisit Goodcall →
#27Guava (formerly Gridspace)
Developer-first voice agent API 'for regulated industries', built on a decade of Gridspace voice AI in banks and hospitals.
See pricingVisit Guava (formerly Gridspace) →
#28HappyRobot
Enterprise 'AI operating system for the real economy': AI-worker platform that grew out of logistics voice agents, now spanning 8 verticals (logistics, utilities, airlines, finance, insurance, manufacturing, retail, telecom).
See pricingVisit HappyRobot →
#29Hello Patient
Conversational AI for healthcare's 'front door' - voice, SMS, and chat patient communication.
See pricingVisit Hello Patient →
#30Hume EVI
Emotionally intelligent speech-to-speech API (Empathic Voice Interface, EVI 3 / EVI 4 mini) with voice cloning and supplemental-LLM support.vs Kore.ai: adds bring-your-own llm.
From $0.07/minVisit Hume EVI →
#31Level AI
LLM-native contact-center intelligence platform (QA/Agent Assist center of gravity) with an AI Virtual Agent for voice and chat automation.
See pricingVisit Level AI →
#32Liberate
'The Most Trusted AI in Insurance' - voice-first, insurance-native agents (pre-trained on insurance processes) spanning sales, service, and claims across voice, SMS, email, and digital channels.
See pricingVisit Liberate →
#33Lindy logoLindy
AI employees incl. phone agentsvs Kore.ai: adds bring-your-own llm.
From $49.99/moVisit Lindy →
#34LiveKit Agents logoLiveKit AgentsOSS
Realtime infra + agents (OSS + cloud)vs Kore.ai: adds native sip trunking.
From $0.01/minVisit LiveKit Agents →
#35Loman AI
Restaurant voice AI with deep POS order-writing (Toast/Square/Clover/Olo etc.) - orders and payments, not just reservations and FAQs.
See pricingVisit Loman AI →
#36Millis AI logoMillis AI
Low-latency voice agentsvs Kore.ai: adds native sip trunking.
From $0.02/minVisit Millis AI →
#37Frontdesk (My AI Front Desk)
Multi-channel AI front desk (voice/SMS/chat/email/WhatsApp) with bundled CRM and a white-label reseller program, mid-rebrand from My AI Front Desk to Frontdesk
From $0.25/minVisit Frontdesk (My AI Front Desk) →
#38Netic
Autonomous AI revenue engine for essential home services.
See pricingVisit Netic →
#39Numa
AI operating system for the AI-native dealership - voice AI plus agentic follow-up (Heat Case, Opportunity, Service Advisor agents) for franchise dealers and multi-rooftop groups.
See pricingVisit Numa →
#40Observe.AI
Contact-center AI platform expanding from conversation intelligence into autonomous VoiceAI agents (inbound and outbound) with copilots for frontline teams.
See pricingVisit Observe.AI →
#41Omilia
Conversational AI platform for contact-center voice/IVR automation, with native 'Lexis' voice synthesis and agentic voice/chat agents.
See pricingVisit Omilia →
#42OpenAI Realtime API
Frontier speech-to-speech model API (gpt-realtime family) for low-latency voice agents over WebRTC, WebSocket, and SIP.vs Kore.ai: adds native sip trunking.
See pricingVisit OpenAI Realtime API →
#43Parloa
AI Agent Management Platform (AMP) for enterprise contact centers - design, test, scale, optimize agentic AI.vs Kore.ai: adds bring-your-own llm.
See pricingVisit Parloa →
#44PatterOSS
MIT-licensed, self-host-only voice AI SDK (Python + TypeScript) abstracting 27+ providers across LLM/STT/TTS/carrier layers - a middle ground between hosted platforms (Vapi/Retell) and heavyweight frameworks.vs Kore.ai: adds bring-your-own llm.
See pricingVisit Patter →
#45Phonely logoPhonely
SMB AI receptionistvs Kore.ai: adds native sip trunking.
From $0.05/minVisit Phonely →
#46PipecatOSS
Open-source Python framework for real-time voice and multimodal conversational agents, maintained by Daily, with Pipecat Cloud as the managed production runtime.vs Kore.ai: adds native sip trunking.
From $0.01/minVisit Pipecat →
#47Play.ai (PlayHT)
Voice agents + TTS heritage
See pricingVisit Play.ai (PlayHT) →
#48PolyAI logoPolyAI
Enterprise voice assistantsvs Kore.ai: adds native sip trunking.
See pricingVisit PolyAI →
#49RapidaOSS
Open-source (GPL-2.0 + branding terms) voice AI orchestration platform in Go/gRPC, aimed at agencies, CPaaS/CCaaS providers, and enterprises wanting white-label, multi-tenant voice operations with provider-level cost passthrough.vs Kore.ai: adds native sip trunking.
From $0.01/minVisit Rapida →
#50Regal logoRegal
Contact-center AI (enterprise)
See pricingVisit Regal →
#51Replicant
Voice-native contact-center automation with deterministic reasoning for business rules and 1B+ minutes of production conversation data.
See pricingVisit Replicant →
#52Retell AI logoRetell AI
API plus no-code, production telephony fastvs Kore.ai: adds native sip trunking.
From $0.07/minVisit Retell AI →
#53Ringly.io logoRingly.io
Ecommerce phone agentsvs Kore.ai: adds native sip trunking.
From $0.29/minVisit Ringly.io →
#54Rosie
Self-serve SMB AI answering service with bundled-minute pricing and bilingual EN/ES on every plan.
From $49/moVisit Rosie →
#55Salient
Compliance-first AI loan-servicing platform ('Taylor' voice agent plus audit/claims/chargeback agents) for technology-first consumer lenders - voice-as-a-wedge into the full servicing lifecycle.
See pricingVisit Salient →
#56Sameday
Trades-focused AI sales agent - sells and books jobs (claims 92%+ booking rate, voice cloning of your staff) rather than just taking messages.
From $449/moVisit Sameday →
#57Sierra
Outcome-priced conversational AI agent platform from Bret Taylor and Clay Bavor; voice product replaces IVR with an empathetic agent.
See pricingVisit Sierra →
#58Simple Phones
Done-for-you AI phone agent for small businesses on flat per-call-bundle pricing
From $97/moVisit Simple Phones →
#59Sindarin logoSindarin
Persona-driven voice agents
From $99/moVisit Sindarin →
#60Slang AI
Hospitality-native voice AI ('Superhost') priced per location - reservation-system depth and guest recognition rather than generic receptionist features.
From $399/moVisit Slang AI →
#61Smith.ai
Human+AI hybrid receptionist platform with per-call bundle pricing; 500+ live agent network, law-firm-heavy customer base.
From $150/moVisit Smith.ai →
#62STELLA Automotive AI
Dealership-focused conversational AI platform with certified DMS integrations (CDK, Reynolds, Tekion) and dealer/industry investors incl. Reynolds & Reynolds board representation.
See pricingVisit STELLA Automotive AI →
#63Synthflow logoSynthflow
No-code, agency white-label kingvs Kore.ai: adds native sip trunking.
From $2,500/moVisit Synthflow →
#64Telnyx Voice AI Agents
Carrier-native voice AI: telephony, GPUs, STT/TTS and orchestration vertically integrated at the network edge.vs Kore.ai: adds native sip trunking.
From $0.05/minVisit Telnyx Voice AI Agents →
#65TEN FrameworkOSS
Open-source real-time multimodal conversational AI framework (voice + video + avatar) with its own VAD and full-duplex turn-detection models, backed by Agora.vs Kore.ai: adds native sip trunking.
See pricingVisit TEN Framework →
#66Thoughtly logoThoughtly
No-code AI contact centervs Kore.ai: adds native sip trunking.
From $500/moVisit Thoughtly →
#67Toma
"AI Coworkers for the Automotive Enterprise" - dealership call automation with production safeguards, YC/a16z-backed.
See pricingVisit Toma →
#68Twilio ConversationRelay
Carrier-grade voice harness for BYO-LLM agents inside Twilio Programmable Voice.vs Kore.ai: adds native sip trunking.
From $0.07/minVisit Twilio ConversationRelay →
#69Ultravox logoUltravox
Realtime speech model + platformvs Kore.ai: adds native sip trunking.
From $0.05/minVisit Ultravox →
#70Upfirst
Per-call-bundle AI receptionist with 35+ languages and declining overage rates up to 600 calls/mo
From $24.95/moVisit Upfirst →
#71Vapi logoVapi
Dev-first API platform, full pipeline controlvs Kore.ai: adds native sip trunking.
From $0.05/minVisit Vapi →
#72Vision AgentsOSS
Open-source multimodal (video-first) AI agent framework by Stream, combining realtime LLMs with vision models on Stream's low-latency edge network.vs Kore.ai: adds bring-your-own llm.
See pricingVisit Vision Agents →
#73Vocode logoVocodeOSS
Open-source frameworkvs Kore.ai: adds native sip trunking.
See pricingVisit Vocode →
#74Voiceflow logoVoiceflow
Agent builder (chat + voice)vs Kore.ai: adds bring-your-own llm.
From $0.05/minVisit Voiceflow →
#75Zoom Virtual Agent Receptionist
Big-tech price anchor for the receptionist segment: standalone AI receptionist at $29.99/mo (100 min), launched 2026-07-09; also bundled free with Zoom Phone.
From $29.99/moVisit Zoom Virtual Agent Receptionist →

How the top Kore.ai alternatives compare

The top 4 in depth: where each alternative ranks across the Voice AI field we track, which use cases it takes from Kore.ai, and what switching gives up.

1. Cognigy (NiCE)

Among the 31 voice ai tools we track, Cognigy (NiCE) has the 1st-widest language coverage - a fit for multilingual and localization projects.

Our use-case verdicts have Cognigy (NiCE) ahead of Kore.ai for outbound sales campaigns and matches it for no-code agency deploys, custom pipeline control and smb receptionist and booking.

Why teams switch: For outbound sales campaigns, native outbound campaign support is the deciding factor. Cognigy explicitly offers this capability, while no such support has been verified for Kore.ai. Cognigy's acquisition by NICE, a major contact-center platform, further reinforces its depth in call-center use cases, backed by native integrations across Genesys, Amazon Connect, Avaya, NICE CXone, and 8x8 that are directly relevant to enterprise outbound dialing infrastructure. Both tools support warm transfer to human agents, so that capability does not differentiate them. Kore.ai's 300+ integrations are broad but do not compensate for the absence of a verified native outbound campaigns feature. Outbound sales campaigns verdict →

Overall verdict: Kore.ai takes two outright use-case wins against Cognigy's one, giving it a clear overall edge. In ecommerce support and orders, Kore.ai's 300+ integrations across 40+ channels let it connect to far more storefront and CRM tools than Cognigy's handful of enterprise contact-center platforms. In healthcare compliance, Kore.ai includes a HIPAA BAA on its base plan and holds SOC 2 Type II certification, and it offers a self-host option for organizations that cannot send patient data to a shared cloud. Cognigy counters with native outbound campaigns, but that single win is not enough to close a two-use-case gap. Teams prioritizing broad connectivity and regulated-industry readiness will find Kore.ai the stronger fit.

Full Cognigy (NiCE) vs Kore.ai comparison → · Cognigy (NiCE) review →

2. Abby Connect

Among the 31 voice ai tools we track, Abby Connect has the 28th-widest language coverage.

Abby Connect review →

4. Alex (fka Apriora)

Among the 31 voice ai tools we track, Alex (fka Apriora) has the 16th-widest language coverage.

Alex (fka Apriora) review →

5. Arini

Among the 17 voice ai tools we track, Arini has the 6th-lowest latency - a fit for real-time, conversational apps.

Arini review →