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ElevenLabs Agents logoLiveKit Agents logo

ElevenLabs Agents vs LiveKit Agents

ElevenLabs Agents (Voice-quality leader, agents platform) and LiveKit Agents (Realtime infra + agents (OSS + cloud)) are Voice AI platforms, priced from $0.05/min and $0.01/min respectively. Below: the bottom line, verified head-to-head facts, and real production costs.

Voice AI platforms · 27 facts compared · all sourcedPricing verified Jul 15, 2026
Bottom line

These tools suit different teams. LiveKit Agents wins for technical teams: BYO LLM and BYO TTS, native SIP trunking, and a base rate of $0.01/min give developers maximum control and lower infrastructure cost. ElevenLabs Agents wins for non-technical or speed-focused teams: a no-code builder versus LiveKit having none, 75ms median latency, and 70 languages enable fast deployment without engineering resources. Neither dominates overall.

It is close, and the right pick depends on your use case. Start a free trial, or read the verdicts below.

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No-code agency deploys
ElevenLabs Agents
WINNER
Ecommerce support and orders
ElevenLabs Agents
WINNER
Healthcare compliance
LiveKit Agents
WINNER
Outbound sales campaigns
ElevenLabs Agents
WINNER
SMB receptionist and booking
ElevenLabs Agents
WINNER

Head-to-head facts

FactElevenLabs Agents logoElevenLabs AgentsLiveKit Agents logoLiveKit Agents
Base price / min~$0.05Jul 15~$0.01Jul 15
Real production cost / minn/a$0.04-0.31Jul 15
HIPAA BAA on base plan◑ Enterprise onlyJul 15◑ Paid add-onJul 15
Native SIP trunkingn/a✓ YesJul 15
Concurrency limit (base)n/a~5 concurrent agent sessionsJul 15
Median e2e latency~75 msJul 15n/a
Bring-your-own LLMn/a✓ YesJul 15
Free tier creditFree plan $0, 10k credits/monthJul 151,000 free agent session minutes monthly, no credit cardJul 15
✓buyer-good  ·  ✗not available  ·  ◑gated or partial  ·  production cost ranges are our estimates, see our methodology.
Swipe → to compare both tools. Each value links its source and verified date.

Pricing: true cost at 3 usage tiers

All-in monthly: platform fee + per-minute + telephony. Assumes GPT-4o class model, ElevenLabs voice.
1K min/moSolo builder
ElevenLabs AgentsLOWEST$50
LiveKit Agents$179
Includes estimated telephony. Free credits can offset the first month.
10K min/moAgency
ElevenLabs AgentsLOWEST$500
LiveKit Agents$1,785
Volume pricing typically starts to apply at this tier.
100K min/moCall center
ElevenLabs AgentsLOWEST$5,000
LiveKit Agents$17,850
Both platforms offer custom contracts at this tier. Negotiate.

Verdicts by use case

No-code agency deploys → ElevenLabs Agents

For no-code agency deploys and white-label resale, ElevenLabs Agents has a native no-code agent builder, which LiveKit explicitly lacks. Neither tool offers white-label sub-accounts: LiveKit explicitly states no, and ElevenLabs has no supporting fact for white-label either. ElevenLabs wins narrowly because its no-code builder directly enables non-technical agency users to deploy agents, which is the core requirement, while LiveKit requires code for every deployment.

Ecommerce support and orders → ElevenLabs Agents

For ecommerce support, low latency and ease of deployment matter most. ElevenLabs Agents offers 75 ms median end-to-end latency and a no-code agent builder, making it faster to deploy conversational order-flow agents without engineering overhead. LiveKit has no no-code builder, requiring developer effort. ElevenLabs also supports 70 languages, which is useful for global ecommerce. LiveKit has a cost advantage at $0.01/min base versus $0.05/min, but ElevenLabs wins on speed-to-market and latency for this use case.

Healthcare compliance → LiveKit Agents

For HIPAA-bound workflows, the key gating factor is whether a BAA is accessible without enterprise negotiation. LiveKit offers HIPAA as a paid addon on self-serve plans, making it achievable without a full enterprise contract. ElevenLabs restricts its HIPAA BAA to enterprise tier only, adding procurement friction and likely cost. SOC 2 signals exist only for LiveKit. LiveKit's paid-addon BAA path is meaningfully more accessible than ElevenLabs's enterprise-only requirement, giving LiveKit a narrow edge for healthcare compliance use cases.

Outbound sales campaigns → ElevenLabs Agents

LiveKit Agents explicitly lacks native outbound campaign support, which is a core requirement for outbound sales and call-center work. ElevenLabs Agents has no such disqualifying limitation in the facts. ElevenLabs also supports 70 languages, useful for broad sales outreach, and offers a no-code agent builder that speeds campaign setup. LiveKit has lower base pricing at $0.01/min versus ElevenLabs at $0.05/min (facts 7e98590c, f38effd1), which partially offsets the difference, but the missing outbound campaign capability is a decisive functional gap for this use case.

SMB receptionist and booking → ElevenLabs Agents

For an SMB receptionist use case, ease of setup and low latency matter most. ElevenLabs Agents offers a no-code agent builder that LiveKit lacks, so non-technical SMB owners can configure booking flows without developers. ElevenLabs also delivers 75ms median end-to-end latency, which is critical for natural receptionist conversations. LiveKit's base price is lower at $0.01/min versus $0.05/min, but the development effort required without a no-code builder offsets that cost advantage for typical SMBs. Both offer self-serve signup and free tiers, so ElevenLabs wins on accessibility and conversational responsiveness.

Common questions

Which is cheaper per minute, LiveKit Agents or ElevenLabs Agents?+

LiveKit Agents has a base price of $0.01/min, compared to ElevenLabs Agents at $0.05/min. However, LiveKit passes LLM and TTS costs through at cost, so real production costs for LiveKit can range from $0.0435 to $0.3135/min depending on your stack. ElevenLabs pricing is more predictable upfront.

Do either tools offer a free tier with no credit card required?+

Both platforms offer free tiers. LiveKit Agents provides 1,000 free agent session minutes per month with no credit card required. ElevenLabs Agents offers a free plan at $0 with 10,000 credits per month. Neither charges a monthly platform fee on their base plans.

Which platform is better for non-technical users who need a no-code builder?+

ElevenLabs Agents includes a no-code agent builder, while LiveKit Agents does not. This makes LiveKit Agents better suited to developers who are comfortable working directly with code and APIs.

Is HIPAA compliance available on standard plans for either tool?+

Neither tool includes a HIPAA BAA on standard plans. LiveKit Agents offers HIPAA compliance as a paid add-on, while ElevenLabs Agents restricts HIPAA BAAs to enterprise plans only. Healthcare teams should budget for these additional costs accordingly.

Which tool has lower voice AI latency?+

ElevenLabs Agents claims a median end-to-end latency of 75 ms. No equivalent latency figure is available for LiveKit Agents in the provided facts, so a direct comparison on this metric cannot be made.

Does LiveKit Agents support SIP trunking and phone number provisioning?+

LiveKit Agents supports native SIP trunking and allows you to buy or port phone numbers directly in the platform, with telephony priced at $0.01 per minute. No equivalent SIP support or number provisioning details are available for ElevenLabs Agents in this dataset.

Can I bring my own LLM or TTS voice to either platform?+

LiveKit Agents explicitly supports bring-your-own LLM and bring-your-own TTS voice. No equivalent capability is confirmed for ElevenLabs Agents in this dataset. If custom model flexibility is a priority, LiveKit Agents holds a clear advantage based on available data.

How many languages does ElevenLabs Agents support?+

ElevenLabs Agents supports 70 languages. No equivalent language count is available for LiveKit Agents in the provided facts, so buyers with strong multilingual requirements should verify LiveKit's language coverage directly with the vendor.

Best ElevenLabs Agents alternatives →Best LiveKit Agents alternatives →

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