# Smith.ai Review

> Smith.ai review: Human+AI hybrid receptionist platform with per-call bundle pricing; 500+ live agent network, law-firm-heavy customer base. Verified pricing.

Human+AI hybrid receptionist platform with per-call bundle pricing; 500+ live agent network, law-firm-heavy customer base.

Among the 31 voice ai tools we track, Smith.ai has the 28th-widest language coverage.

From $150/mo · facts verified Jul 30, 2026

## What we know about Smith.ai

This is our verified profile of Smith.ai, a voice ai platform - human+AI hybrid receptionist platform with per-call bundle pricing; 500+ live agent network, law-firm-heavy customer base. Every fact about Smith.ai below carries the source it came from and the day we checked it.

On pricing, Smith.ai starts at $150 per month for its entry tier. That is the sticker rate: real production cost usually runs higher once you add a language model, a voice provider, and telephony minutes.

New Smith.ai accounts get Free AI Receptionist plan: 25 calls/month, then $3.00/call to test with before a card is required, which is enough to run a handful of real calls and judge latency and voice quality for your own script rather than a demo.

On capabilities, Smith.ai covers native outbound campaigns, warm transfer to human, and self-serve signup, and does not offer annual contract required for best pricing?. Each of those is verified against Smith.ai's own docs or dashboard, not marketing copy.

Among the 31 voice ai tools in our matrix, Smith.ai leads with the 28th-widest language coverage; the fact sheet below has the raw numbers behind that placement.

In total we track 9 verified facts for Smith.ai today, each linking the primary source it came from so you can check our work - and vendor claims we have not measured ourselves are labeled as such on the Smith.ai fact sheet below.

## Fact sheet

### Pricing

| Fact | Value | Verified | Source |
| --- | --- | --- | --- |
| Free tier credit | Free AI Receptionist plan: 25 calls/month, then $3.00/call | Jul 30 | [source](https://smith.ai/ai-receptionist) |
| Monthly platform fee | $150 | Jul 30 | [source](https://smith.ai/ai-receptionist) |
| Annual contract required for best pricing? | ✗  No | Jul 30 | [source](https://smith.ai/pricing) |

### Capabilities

| Fact | Value | Verified | Source |
| --- | --- | --- | --- |
| Native outbound campaigns | ✓  Yes | Jul 30 | [source](https://smith.ai/outreach-campaigns) |
| Warm transfer to human | ✓  Yes | Jul 30 | [source](https://smith.ai/ai-receptionist) |
| Languages supported | 2 count | Jul 30 | [source](https://smith.ai/ai-receptionist) |

### Build experience

| Fact | Value | Verified | Source |
| --- | --- | --- | --- |
| Native integrations count (+ key ones: GHL, HubSpot, Zapier, Make, Twilio) | 7,000+ via Zapier; Salesforce, HubSpot, Clio | Jul 30 | [source](https://smith.ai) |

### Commercial

| Fact | Value | Verified | Source |
| --- | --- | --- | --- |
| Self-serve signup | ✓  Yes | Jul 30 | [source](https://smith.ai/ai-receptionist) |
| Founded year + HQ | 2015, San Francisco Bay Area | Jul 30 | [source](https://smith.ai) |

## Smith.ai head-to-head

| Comparison | Record | Per use case |
| --- | --- | --- |
| [Smith.ai vs Goodcall](https://www.versusref.com/voice-ai/goodcall-vs-smith-ai/) | won 1 · lost 1 · tied 1 | Custom pipeline control: tie; Ecommerce support and orders: won; SMB receptionist and booking: lost |
| [Smith.ai vs Abby Connect](https://www.versusref.com/voice-ai/abby-connect-vs-smith-ai/) | won 2 · lost 1 · tied 3 | No-code agency deploys: tie; Custom pipeline control: tie; Ecommerce support and orders: won; Healthcare compliance: tie; Outbound sales campaigns: won; SMB receptionist and booking: lost |

Source: https://www.versusref.com/voice-ai/tools/smith-ai/