# Regal Review

> Regal review: Contact-center AI (enterprise). Verified pricing, features, and the strongest alternatives in Voice AI. Real production costs and per-use-case.

![Regal logo](https://www.versusref.com/logos/regal.png)

Contact-center AI (enterprise)

See pricing · facts verified Jul 15, 2026

## What we know about Regal

Regal sits in the voice ai category, where it is contact-center AI (enterprise). We keep this Regal profile grounded in primary sources, each fact dated to when we last confirmed it.

Regal does not publish a public per-minute rate we have been able to verify, so the price figure here stays blank until we can confirm one. We would rather show nothing than a guessed number; if you have a current Regal quote, it is the fastest way for us to close that gap.

On capabilities, Regal covers native outbound campaigns, warm transfer to human, buy/port numbers in-platform, dtmf / ivr navigation, soc 2 type ii, and gdpr tooling / eu residency, and does not offer built-in knowledge base and self-serve signup. Each of those is verified against Regal's own docs or dashboard, not marketing copy.

For compliance, with Regal: HIPAA is included on the plans we checked and SOC 2 Type II is in place. If you are in a regulated space, confirm the current posture with Regal before you commit, since these change plan by plan.

In total we track 15 verified facts for Regal today, each linking the primary source it came from so you can check our work - and vendor claims we have not measured ourselves are labeled as such on the Regal fact sheet below.

## Fact sheet

### Capabilities

| Fact | Value | Verified | Source |
| --- | --- | --- | --- |
| Native outbound campaigns | ✓  Yes | Jul 15 | [source](https://www.regal.ai/) |
| Warm transfer to human | ✓  Yes | Jul 15 | [source](https://www.regal.ai/) |
| Built-in knowledge base | ✗  No | Jul 15 | [source](https://www.regal.ai/) |
| Buy/port numbers in-platform | ✓  Yes | Jul 15 | [source](https://www.regal.ai/) |
| DTMF / IVR navigation | ✓  Yes | Jul 15 | [source](https://www.regal.ai/) |

### Compliance & trust

| Fact | Value | Verified | Source |
| --- | --- | --- | --- |
| HIPAA BAA on base plan | ✓  Included | Jul 15 | [source](https://www.regal.ai/) |
| SOC 2 Type II | ✓  Yes | Jul 15 | [source](https://www.regal.ai/) |
| GDPR tooling / EU residency | ✓  Yes | Jul 15 | [source](https://www.regal.ai/) |
| Consent/recording compliance tooling | ✓  Yes | Jul 15 | [source](https://www.regal.ai/) |

### Build experience

| Fact | Value | Verified | Source |
| --- | --- | --- | --- |
| No-code agent builder | ✓  Yes | Jul 15 | [source](https://www.regal.ai/) |
| API-first (full lifecycle via API) | ✓  Yes | Jul 15 | [source](https://www.regal.ai/) |
| Simulation/testing suite for agents | ✓  Yes | Jul 15 | [source](https://www.regal.ai/) |
| Native integrations count (+ key ones: GHL, HubSpot, Zapier, Make, Twilio) | 40+ integrations with CCaaS, CRMs and more | Jul 15 | [source](https://www.regal.ai/) |

### Commercial

| Fact | Value | Verified | Source |
| --- | --- | --- | --- |
| Self-serve signup | ✗  No | Jul 15 | [source](https://www.regal.ai/) |
| Affiliate program (terms) | Partner referral program | Jul 15 | [source](https://www.regal.ai/partner-referral-program) |

Source: https://www.versusref.com/voice-ai/tools/regal/