# Kore.ai Review

> Kore.ai review: Enterprise agentic AI platform (Artemis) with voice AI agents for contact-center self-service at Global 2000 scale. Verified pricing, features.

Enterprise agentic AI platform (Artemis) with voice AI agents for contact-center self-service at Global 2000 scale.

See pricing · facts verified Jul 30, 2026

## What we know about Kore.ai

This is our verified profile of Kore.ai, a voice ai platform - enterprise agentic AI platform (Artemis) with voice AI agents for contact-center self-service at Global 2000 scale. Every fact about Kore.ai below carries the source it came from and the day we checked it.

Kore.ai does not publish a public per-minute rate we have been able to verify, so the price figure here stays blank until we can confirm one. We would rather show nothing than a guessed number; if you have a current Kore.ai quote, it is the fastest way for us to close that gap.

On capabilities, Kore.ai covers bring-your-own tts voice, warm transfer to human, built-in knowledge base, interruption handling (barge-in), soc 2 type ii, and gdpr tooling / eu residency, and does not offer self-serve signup. Each of those is verified against Kore.ai's own docs or dashboard, not marketing copy.

For compliance, with Kore.ai: HIPAA is included on the plans we checked and SOC 2 Type II is in place. If you are in a regulated space, confirm the current posture with Kore.ai before you commit, since these change plan by plan.

In total we track 12 verified facts for Kore.ai today, each linking the primary source it came from so you can check our work - and vendor claims we have not measured ourselves are labeled as such on the Kore.ai fact sheet below.

## Fact sheet

### Capabilities

| Fact | Value | Verified | Source |
| --- | --- | --- | --- |
| Bring-your-own TTS voice | ✓  Yes | Jul 30 | [source](https://kore.ai/ai-for-service/voice-ai-agents) |
| Warm transfer to human | ✓  Yes | Jul 30 | [source](https://kore.ai/ai-for-service/voice-ai-agents) |
| Built-in knowledge base | ✓  Yes | Jul 30 | [source](https://kore.ai/ai-for-service/voice-ai-agents) |
| Interruption handling (barge-in) | ✓  Yes | Jul 30 | [source](https://kore.ai/ai-for-service/voice-ai-agents) |

### Compliance & trust

| Fact | Value | Verified | Source |
| --- | --- | --- | --- |
| HIPAA BAA on base plan | ✓  Included | Jul 30 | [source](https://www.kore.ai/news/kore-ai-launches-artemis-the-new-generation-of-the-kore-ai-agent-platform-for-building-governing-and-optimizing-enterprise-ai) |
| SOC 2 Type II | ✓  Yes | Jul 30 | [source](https://www.kore.ai/news/kore-ai-launches-artemis-the-new-generation-of-the-kore-ai-agent-platform-for-building-governing-and-optimizing-enterprise-ai) |
| GDPR tooling / EU residency | ✓  Yes | Jul 30 | [source](https://www.kore.ai/news/kore-ai-launches-artemis-the-new-generation-of-the-kore-ai-agent-platform-for-building-governing-and-optimizing-enterprise-ai) |
| Self-host / on-prem option | ✓  Yes | Jul 30 | [source](https://kore.ai/agent-platform/security-and-compliance/) |

### Build experience

| Fact | Value | Verified | Source |
| --- | --- | --- | --- |
| Native integrations count (+ key ones: GHL, HubSpot, Zapier, Make, Twilio) | 300+ integrations, 40+ channels | Jul 30 | [source](https://www.kore.ai/news/kore-ai-launches-artemis-the-new-generation-of-the-kore-ai-agent-platform-for-building-governing-and-optimizing-enterprise-ai) |

### Commercial

| Fact | Value | Verified | Source |
| --- | --- | --- | --- |
| Self-serve signup | ✗  No | Jul 30 | [source](https://kore.ai/ai-for-service/voice-ai-agents) |
| Founded year + HQ | 2014, Orlando, Florida | Jul 30 | [source](https://techcrunch.com/2024/01/30/kore-ai-a-startup-building-conversational-ai-for-enterprises-raises-150m/) |
| Funding stage (credibility signal) | Series D, ~$223M total | Jul 30 | [source](https://techcrunch.com/2024/01/30/kore-ai-a-startup-building-conversational-ai-for-enterprises-raises-150m/) |

## Kore.ai head-to-head

| Comparison | Record | Per use case |
| --- | --- | --- |
| [Kore.ai vs Cognigy (NiCE)](https://www.versusref.com/voice-ai/cognigy-vs-kore-ai/) | won 2 · lost 1 · tied 3 | No-code agency deploys: tie; Custom pipeline control: tie; Ecommerce support and orders: won; Healthcare compliance: won; Outbound sales campaigns: lost; SMB receptionist and booking: tie |

Source: https://www.versusref.com/voice-ai/tools/kore-ai/