# ElevenLabs Agents vs LiveKit Agents

> ElevenLabs Agents vs LiveKit Agents: ElevenLabs Agents for agencies, LiveKit Agents for healthcare. Base rates $0.05 vs $0.01/min. They split on base price /.

![ElevenLabs Agents logo](https://www.versusref.com/logos/elevenlabs-agents.png) ![LiveKit Agents logo](https://www.versusref.com/logos/livekit-agents.png)

This is the verified ElevenLabs Agents vs LiveKit Agents breakdown: ElevenLabs Agents (Voice-quality leader, agents platform) and LiveKit Agents (Realtime infra + agents (OSS + cloud)) are Voice AI platforms, priced from $0.05/min and $0.01/min respectively. The bottom line, head-to-head facts, and true cost tiers follow.

Voice AI platforms · 27 facts compared · all sourced · pricing verified Jul 15, 2026

## Bottom line

These tools suit different teams. LiveKit Agents wins for technical teams: BYO LLM and BYO TTS (b220732f, be42a4ff), native SIP trunking (6c030308), and a base rate of $0.01/min (7e98590c) give developers maximum control and lower infrastructure cost. ElevenLabs Agents wins for non-technical or speed-focused teams: a no-code builder (b5a43883) versus LiveKit having none (6a17a853), 75ms median latency (13b82148), and 70 languages (7340f19b) enable fast deployment without engineering resources. Neither dominates overall.

## Verdict summary

| Use case | Winner | Why |
| --- | --- | --- |
| No-code agency deploys | ElevenLabs Agents | For no-code agency deploys and white-label resale, ElevenLabs Agents has a native no-code agent builder (fact b5a43883), which LiveKit explicitly lacks (fact 6a17a853). |
| Ecommerce support and orders | ElevenLabs Agents | For ecommerce support, low latency and ease of deployment matter most. |
| Healthcare compliance | LiveKit Agents | For HIPAA-bound workflows, the key gating factor is whether a BAA is accessible without enterprise negotiation. |
| Outbound sales campaigns | ElevenLabs Agents | LiveKit Agents explicitly lacks native outbound campaign support (fact 6ad921b6), which is a core requirement for outbound sales and call-center work. |
| SMB receptionist and booking | ElevenLabs Agents | For an SMB receptionist use case, ease of setup and low latency matter most. |

## ElevenLabs Agents vs LiveKit Agents: head-to-head facts

| Fact | ElevenLabs Agents | LiveKit Agents | Verified |
| --- | --- | --- | --- |
| Base price / min | ~$0.05 ([source](https://elevenlabs.io/pricing)) | ~$0.01 ([source](https://livekit.com/pricing)) | Jul 15 |
| Real production cost / min | n/a | $0.04-0.31 ([source](https://livekit.com/pricing)) | Jul 15 |
| HIPAA BAA on base plan | ◑  Enterprise only ([source](https://elevenlabs.io/pricing)) | ◑  Paid add-on ([source](https://livekit.com/pricing)) | Jul 15 |
| Native SIP trunking | n/a | ✓  Yes ([source](https://livekit.com/pricing)) | Jul 15 |
| Concurrency limit (base) | n/a | ~5 concurrent agent sessions ([source](https://livekit.com/pricing)) | Jul 15 |
| Median e2e latency | ~75 ms ([source](https://elevenlabs.io/docs/overview/intro)) | n/a | Jul 15 |
| Bring-your-own LLM | n/a | ✓  Yes ([source](https://docs.livekit.io/intro/overview/)) | Jul 15 |
| Free tier credit | Free plan $0, 10k credits/month ([source](https://elevenlabs.io/pricing)) | 1,000 free agent session minutes monthly, no credit card ([source](https://livekit.com/pricing)) | Jul 15 |

## ElevenLabs Agents vs LiveKit Agents pricing: true cost at 3 usage tiers

All-in monthly: platform fee + per-minute + telephony. Assumes GPT-4o class model, ElevenLabs voice.

| Volume | Buyer | ElevenLabs Agents | LiveKit Agents | Note |
| --- | --- | --- | --- | --- |
| 1K min/mo | Solo builder | $50 | $179 | Includes estimated telephony. Free credits can offset the first month. |
| 10K min/mo | Agency | $500 | $1,785 | Volume pricing typically starts to apply at this tier. |
| 100K min/mo | Call center | $5,000 | $17,850 | Both platforms offer custom contracts at this tier. Negotiate. |

## ElevenLabs Agents vs LiveKit Agents: verdicts by use case

### No-code agency deploys → ElevenLabs Agents

For no-code agency deploys and white-label resale, ElevenLabs Agents has a native no-code agent builder (fact b5a43883), which LiveKit explicitly lacks (fact 6a17a853). Neither tool offers white-label sub-accounts: LiveKit explicitly states no (fact d58de082), and ElevenLabs has no supporting fact for white-label either. ElevenLabs wins narrowly because its no-code builder directly enables non-technical agency users to deploy agents, which is the core requirement, while LiveKit requires code for every deployment.

### Ecommerce support and orders → ElevenLabs Agents

For ecommerce support, low latency and ease of deployment matter most. ElevenLabs Agents offers 75 ms median end-to-end latency (fact 13b82148) and a no-code agent builder (fact b5a43883), making it faster to deploy conversational order-flow agents without engineering overhead. LiveKit has no no-code builder (fact 6a17a853), requiring developer effort. ElevenLabs also supports 70 languages (fact 7340f19b), which is useful for global ecommerce. LiveKit has a cost advantage at $0.01/min base versus $0.05/min, but ElevenLabs wins on speed-to-market and latency for this use case.

### Healthcare compliance → LiveKit Agents

For HIPAA-bound workflows, the key gating factor is whether a BAA is accessible without enterprise negotiation. LiveKit offers HIPAA as a paid addon on self-serve plans, making it achievable without a full enterprise contract. ElevenLabs restricts its HIPAA BAA to enterprise tier only, adding procurement friction and likely cost. SOC 2 signals exist only for LiveKit (fact 11792527). LiveKit's paid-addon BAA path is meaningfully more accessible than ElevenLabs's enterprise-only requirement, giving LiveKit a narrow edge for healthcare compliance use cases.

### Outbound sales campaigns → ElevenLabs Agents

LiveKit Agents explicitly lacks native outbound campaign support (fact 6ad921b6), which is a core requirement for outbound sales and call-center work. ElevenLabs Agents has no such disqualifying limitation in the facts. ElevenLabs also supports 70 languages (fact 7340f19b), useful for broad sales outreach, and offers a no-code agent builder (fact b5a43883) that speeds campaign setup. LiveKit has lower base pricing at $0.01/min versus ElevenLabs at $0.05/min (facts 7e98590c, f38effd1), which partially offsets the difference, but the missing outbound campaign capability is a decisive functional gap for this use case.

### SMB receptionist and booking → ElevenLabs Agents

For an SMB receptionist use case, ease of setup and low latency matter most. ElevenLabs Agents offers a no-code agent builder (b5a43883) that LiveKit lacks (6a17a853), so non-technical SMB owners can configure booking flows without developers. ElevenLabs also delivers 75ms median end-to-end latency (13b82148), which is critical for natural receptionist conversations. LiveKit's base price is lower at $0.01/min versus $0.05/min (7e98590c, f38effd1), but the development effort required without a no-code builder offsets that cost advantage for typical SMBs. Both offer self-serve signup and free tiers, so ElevenLabs wins on accessibility and conversational responsiveness.

## ElevenLabs Agents vs LiveKit Agents: common questions

### Which is cheaper per minute, LiveKit Agents or ElevenLabs Agents?

LiveKit Agents has a base price of $0.01/min, compared to ElevenLabs Agents at $0.05/min. However, LiveKit passes LLM and TTS costs through at cost, so real production costs for LiveKit can range from $0.0435 to $0.3135/min depending on your stack. ElevenLabs pricing is more predictable upfront.

### Do either tools offer a free tier with no credit card required?

Both platforms offer free tiers. LiveKit Agents provides 1,000 free agent session minutes per month with no credit card required. ElevenLabs Agents offers a free plan at $0 with 10,000 credits per month. Neither charges a monthly platform fee on their base plans.

### Which platform is better for non-technical users who need a no-code builder?

ElevenLabs Agents includes a no-code agent builder, while LiveKit Agents does not. This makes LiveKit Agents better suited to developers who are comfortable working directly with code and APIs.

### Is HIPAA compliance available on standard plans for either tool?

Neither tool includes a HIPAA BAA on standard plans. LiveKit Agents offers HIPAA compliance as a paid add-on, while ElevenLabs Agents restricts HIPAA BAAs to enterprise plans only. Healthcare teams should budget for these additional costs accordingly.

### Which tool has lower voice AI latency?

ElevenLabs Agents claims a median end-to-end latency of 75 ms. No equivalent latency figure is available for LiveKit Agents in the provided facts, so a direct comparison on this metric cannot be made.

### Does LiveKit Agents support SIP trunking and phone number provisioning?

LiveKit Agents supports native SIP trunking and allows you to buy or port phone numbers directly in the platform, with telephony priced at $0.01 per minute. No equivalent SIP support or number provisioning details are available for ElevenLabs Agents in this dataset.

### Can I bring my own LLM or TTS voice to either platform?

LiveKit Agents explicitly supports bring-your-own LLM and bring-your-own TTS voice. No equivalent capability is confirmed for ElevenLabs Agents in this dataset. If custom model flexibility is a priority, LiveKit Agents holds a clear advantage based on available data.

### How many languages does ElevenLabs Agents support?

ElevenLabs Agents supports 70 languages. No equivalent language count is available for LiveKit Agents in the provided facts, so buyers with strong multilingual requirements should verify LiveKit's language coverage directly with the vendor.

Source: https://www.versusref.com/voice-ai/elevenlabs-agents-vs-livekit-agents/