# Dasha vs Retell AI

> Dasha vs Retell AI: Retell AI is our pick, leading for agencies and developers. Base rates $0.08 vs $0.07/min. They split on telephony cost / min and cost per.

![Dasha logo](https://www.versusref.com/logos/dasha.png) ![Retell AI logo](https://www.versusref.com/logos/retell.png)

This is the verified Dasha vs Retell AI breakdown: Dasha (Dev platform, conversational AI) and Retell AI (API plus no-code, production telephony fast) are Voice AI platforms, priced from $0.08/min and $0.07/min respectively. The bottom line, head-to-head facts, and true cost tiers follow.

Voice AI platforms · 31 facts compared · all sourced · pricing verified Jul 15, 2026

## Bottom line

Retell AI leads on nearly every dimension. Its base concurrency is 20 calls versus Dasha's 1 call, making it ready for production scale out of the box. Real production costs start at $0.085 per minute versus Dasha's flat $0.08 per minute, a negligible difference that is offset by Retell's richer feature set, including native outbound campaigns, warm transfer, a built-in knowledge base, a no-code builder, DTMF/IVR, SIP trunking, GDPR tooling, SOC2 Type II, BYO-LLM, and BYO-voice. Dasha confirms almost none of these features. The concurrency gap alone decisively favors Retell for any team operating beyond hobbyist scale.

## Verdict summary

| Use case | Winner | Why |
| --- | --- | --- |
| No-code agency deploys | Retell AI | Retell AI offers a no-code agent builder (d2e2a0d3) and partial white-label and sub-account support for agencies (d9b359db), plus native outbound campaigns and a broad integration list that includes Go High Level (87853682), a standard agency CRM. |
| Custom pipeline control | Retell AI | Both tools are API-first and support full lifecycle control. |
| Ecommerce support and orders | Retell AI | For ecommerce support and order flows, Retell AI has decisive advantages. |
| Healthcare compliance | Retell AI | For HIPAA-bound healthcare workflows, the critical requirement is a HIPAA BAA. |
| Outbound sales campaigns | Retell AI | Retell AI has native outbound campaigns built in (fact 90744e3a), which directly matches this use case. |
| SMB receptionist and booking | Retell AI | For an SMB receptionist and booking use case, concurrency and ease of scaling matter. |

## Dasha vs Retell AI: head-to-head facts

| Fact | Dasha | Retell AI | Verified |
| --- | --- | --- | --- |
| Base price / min | ~$0.08 ([source](https://dasha.ai/pricing)) | ~$0.07 ([source](https://www.retellai.com/pricing)) | Jul 15 |
| Real production cost / min | $0.08-0.08 ([source](https://dasha.ai/pricing)) | ~$0.09-0.41 ([source](https://www.retellai.com/pricing)) | Jul 15 |
| HIPAA BAA on base plan | n/a | ◑  Enterprise only ([source](https://www.retellai.com/pricing)) | Jul 15 |
| Native SIP trunking | n/a | ✓  Yes ([source](https://www.retellai.com/pricing)) | Jul 15 |
| Concurrency limit (base) | ~1 calls ([source](https://dasha.ai/pricing)) | ~20 calls ([source](https://www.retellai.com/pricing)) | Jul 15 |
| Median e2e latency | n/a | Not verified |  |
| Bring-your-own LLM | n/a | ✓  Yes ([source](https://www.retellai.com/pricing)) | Jul 15 |
| Free tier credit | 1,000 free minutes ([source](https://dasha.ai/pricing)) | $10 free credits on signup ([source](https://www.retellai.com/pricing)) | Jul 15 |

## Dasha vs Retell AI pricing: true cost at 3 usage tiers

All-in monthly: platform fee + per-minute + telephony. Assumes GPT-4o class model, ElevenLabs voice.

| Volume | Buyer | Dasha | Retell AI | Note |
| --- | --- | --- | --- | --- |
| 1K min/mo | Solo builder | $80 | $250 | Includes estimated telephony. Free credits can offset the first month. |
| 10K min/mo | Agency | $800 | $2,500 | Volume pricing typically starts to apply at this tier. |
| 100K min/mo | Call center | $8,000 | $25,000 | Both platforms offer custom contracts at this tier. Negotiate. |

## Dasha vs Retell AI: verdicts by use case

### No-code agency deploys → Retell AI

Retell AI offers a no-code agent builder (d2e2a0d3) and partial white-label and sub-account support for agencies (d9b359db), plus native outbound campaigns and a broad integration list that includes Go High Level (87853682), a standard agency CRM. Dasha has no comparable no-code builder or white-label features in the provided data, and its base concurrency is only 1 call (7dac60ee) versus Retell's 20 (11a9ed04), making it far less practical for multi-client agency deployments right out of the box.

### Custom pipeline control → Retell AI

Both tools are API-first and support full lifecycle control. Retell AI adds concrete engineering capabilities on top: a simulation and testing suite, bring-your-own LLM, bring-your-own TTS voice, native SIP trunking, and a base concurrency of 20 calls versus Dasha's 1 call. For teams building custom pipelines, the higher base concurrency (20 vs 1) and the testing suite provide materially more pipeline control without negotiating upgrades. Dasha also charges $0.08 extra per minute for telephony versus Retell's $0.01, adding meaningful cost friction at scale.

### Ecommerce support and orders → Retell AI

For ecommerce support and order flows, Retell AI has decisive advantages. Its base concurrency of 20 calls versus Dasha's 1 call means it handles simultaneous customer contacts at scale without extra setup. Retell also offers native outbound campaigns, warm transfer to human agents, a built-in knowledge base, a no-code agent builder, and integrations with HubSpot, Go High Level, Make, and Zapier-compatible tools, all critical for order management workflows. Its real cost starts at $0.085 per minute versus Dasha's fixed $0.08 per minute, a small gap easily offset by far greater out-of-the-box ecommerce capability.

### Healthcare compliance → Retell AI

For HIPAA-bound healthcare workflows, the critical requirement is a HIPAA BAA. Retell AI holds SOC 2 Type II certification and GDPR tooling, signaling a mature compliance posture. Its HIPAA BAA is enterprise-only, but the facts confirm it exists as a formal offering. Dasha, by contrast, has no recorded HIPAA BAA or comparable compliance certification. Retell AI also provides consent and recording compliance tooling, reinforcing its suitability. The margin is narrow because Retell AI's BAA is enterprise-gated, but Dasha shows zero compliance facts on this dimension.

### Outbound sales campaigns → Retell AI

Retell AI has native outbound campaigns built in (fact 90744e3a), which directly matches this use case. It also supports 20 concurrent calls on the base plan versus Dasha's 1 call (facts 11a9ed04 vs 7dac60ee), making it far more practical for real campaign volumes. Additional outbound-relevant features like warm transfer, a no-code builder, and integrations with Go High Level and HubSpot further reinforce the advantage. Dasha has no documented outbound campaign feature, and its 1-call base concurrency is a severe bottleneck for any call-center workload.

### SMB receptionist and booking → Retell AI

For an SMB receptionist and booking use case, concurrency and ease of scaling matter. Retell AI includes 20 concurrent calls on the base plan versus Dasha's 1 call, making Retell far more suitable for even modest call volumes. Retell also offers native outbound campaigns, warm transfer to human, a no-code agent builder, a built-in knowledge base, and number provisioning, all features directly relevant to receptionist and booking workflows. Its base price of $0.07/min is also slightly lower than Dasha's $0.08/min. Dasha's 1-call concurrency limit is a near-disqualifying constraint for any real receptionist deployment.

## Dasha vs Retell AI: common questions

### Which is cheaper per minute, Retell AI or Dasha?

Retell AI lists a base price of $0.07/min while Dasha lists $0.08/min. However, Retell AI's real production cost rises to an estimated $0.085 to $0.415/min once LLM and other add-ons are included, whereas Dasha's real production cost remains a flat $0.08/min. Your actual bill depends heavily on usage patterns.

### Do Retell AI or Dasha offer a free trial?

Both platforms offer a free tier and support self-serve signup with no sales call required. Retell AI provides $10 in free credits upon signup, while Dasha offers 1,000 free minutes.

### How many concurrent calls can I run on the base plan?

Retell AI includes 20 concurrent calls on the base plan. Dasha includes only 1 concurrent call on its base plan. Retell AI charges $8/mo per additional concurrent line, while Dasha charges $0/mo for extra concurrent lines.

### Is Retell AI HIPAA compliant?

Retell AI offers a HIPAA BAA, but only on enterprise plans, not on base plans. No HIPAA compliance information is available for Dasha.

### Can I bring my own LLM or TTS voice to either platform?

Retell AI supports both bring-your-own LLM and bring-your-own TTS voice. Comparable data for Dasha on these features is not available. Neither platform passes LLM or TTS costs through at cost.

### Does Retell AI support native outbound calling campaigns?

Retell AI supports native outbound campaigns, warm transfer to human agents, DTMF/IVR navigation, and native SIP trunking. It also allows users to buy or port numbers directly within the platform.

### Which integrations does Retell AI support?

Retell AI natively integrates with Make, Twilio, Vonage, Go High Level, n8n, and HubSpot, and it also offers an affiliate program. Dasha, by contrast, has no native integration list provided in the available facts.

### Is there an annual contract required to get the best pricing on either platform?

Retell AI does not require an annual contract to access its best pricing, and it charges no monthly platform fee. Comparable contract terms for Dasha are not included in the provided facts.

Source: https://www.versusref.com/voice-ai/dasha-vs-retell/