# Bland AI vs LiveKit Agents

> Bland AI vs LiveKit Agents: Bland AI for agencies, LiveKit Agents for developers. Base rates $0.14 vs $0.01/min. They split on concurrency limit and free tier.

![Bland AI logo](https://www.versusref.com/logos/bland.png) ![LiveKit Agents logo](https://www.versusref.com/logos/livekit-agents.png)

This is the verified Bland AI vs LiveKit Agents breakdown: Bland AI (Outbound-heavy, enterprise-leaning) and LiveKit Agents (Realtime infra + agents (OSS + cloud)) are Voice AI platforms, priced from $0.14/min and $0.01/min respectively. The bottom line, head-to-head facts, and true cost tiers follow.

Voice AI platforms · 30 facts compared · all sourced · pricing verified Jul 15, 2026

## Bottom line

Bland AI wins for non-technical and business teams: it offers a no-code builder (fact 2618ade6), native outbound campaigns (3bf81179), a 99.9% uptime SLA on all plans (030f8723), and a predictable $0.14/min all-in rate (a65f00a4). LiveKit Agents wins for developer or cost-sensitive teams: its base rate is $0.01/min (7e98590c), LLM and TTS costs pass through at cost (aa91895d), it supports bring-your-own LLM (b220732f), and it includes 1,000 free session minutes monthly with no credit card required (a0c699e0). Neither tool dominates across all buyer types.

## Verdict summary

| Use case | Winner | Why |
| --- | --- | --- |
| No-code agency deploys | Bland AI | For no-code agency deploys, Bland AI offers a native no-code agent builder while LiveKit Agents does not. |
| Custom pipeline control | LiveKit Agents | For engineering teams needing custom pipeline control, LiveKit Agents supports bring-your-own LLM and passes through LLM and TTS costs at cost, giving engineers full control over model selection and cost transparency. |
| Ecommerce support and orders | Bland AI | For ecommerce support and order flows, a no-code agent builder and native outbound campaigns are valuable. |
| Healthcare compliance | Tie | Both tools fall short for a straightforward healthcare compliance win. |
| Outbound sales campaigns | Bland AI | Bland AI includes native outbound campaigns, warm transfer to human, and a no-code agent builder, all critical for sales workflows. |
| SMB receptionist and booking | Bland AI | Bland AI offers a no-code agent builder (fact 2618ade6) while LiveKit Agents does not (fact 6a17a853), which is critical for SMBs without engineering resources. |

## Bland AI vs LiveKit Agents: head-to-head facts

| Fact | Bland AI | LiveKit Agents | Verified |
| --- | --- | --- | --- |
| Base price / min | ~$0.14 ([source](https://www.bland.ai/pricing)) | ~$0.01 ([source](https://livekit.com/pricing)) | Jul 15 |
| Real production cost / min | $0.11-0.14 ([source](https://www.bland.ai/pricing)) | $0.04-0.31 ([source](https://livekit.com/pricing)) | Jul 15 |
| HIPAA BAA on base plan | ◑  Enterprise only ([source](https://www.bland.ai/pricing)) | ◑  Paid add-on ([source](https://livekit.com/pricing)) | Jul 15 |
| Native SIP trunking | ✓  Yes ([source](https://www.bland.ai/pricing)) | ✓  Yes ([source](https://livekit.com/pricing)) | Jul 15 |
| Concurrency limit (base) | ~10 calls ([source](https://www.bland.ai/pricing)) | ~5 concurrent agent sessions ([source](https://livekit.com/pricing)) | Jul 15 |
| Median e2e latency | 1,000 ms ([source](https://www.bland.ai/ai-information)) | n/a | Jul 15 |
| Bring-your-own LLM | n/a | ✓  Yes ([source](https://docs.livekit.io/intro/overview/)) | Jul 15 |
| Free tier credit | 2 credits + inbound number ($15/mo value) ([source](https://www.bland.ai/pricing)) | 1,000 free agent session minutes monthly, no credit card ([source](https://livekit.com/pricing)) | Jul 15 |

## Bland AI vs LiveKit Agents pricing: true cost at 3 usage tiers

All-in monthly: platform fee + per-minute + telephony. Assumes GPT-4o class model, ElevenLabs voice.

| Volume | Buyer | Bland AI | LiveKit Agents | Note |
| --- | --- | --- | --- | --- |
| 1K min/mo | Solo builder | $125 | $179 | Includes estimated telephony. Free credits can offset the first month. |
| 10K min/mo | Agency | $1,250 | $1,785 | Volume pricing typically starts to apply at this tier. |
| 100K min/mo | Call center | $12,500 | $17,850 | Both platforms offer custom contracts at this tier. Negotiate. |

## Bland AI vs LiveKit Agents: verdicts by use case

### No-code agency deploys → Bland AI

For no-code agency deploys, Bland AI offers a native no-code agent builder while LiveKit Agents does not. Neither tool supports white-label or sub-accounts, so that dimension is a tie. Bland AI's no-code builder is a decisive advantage for agencies that need non-developer deployment, making it the better fit despite the white-label gap on both sides.

### Custom pipeline control → LiveKit Agents

For engineering teams needing custom pipeline control, LiveKit Agents supports bring-your-own LLM and passes through LLM and TTS costs at cost, giving engineers full control over model selection and cost transparency. Bland AI bundles these costs with no passthrough, limiting pipeline customization. Both are API-first, but LiveKit's open framework design suits teams building bespoke pipelines more directly. The margin is narrow because Bland AI is also API-first and highly capable, but LiveKit wins on composability.

### Ecommerce support and orders → Bland AI

For ecommerce support and order flows, a no-code agent builder and native outbound campaigns are valuable. Bland AI offers both a no-code builder (fact 2618ade6) and native outbound campaigns (fact 3bf81179), while LiveKit Agents has neither (facts 6a17a853 and 6ad921b6). Both platforms support API-first and SIP trunking. Bland AI's base concurrency is 10 calls versus 5 for LiveKit (facts ab3a0fe1 and cdf45e81), which helps handle peak ecommerce traffic. Bland AI pricing is also more predictable at 0.11 to 0.14 USD per minute, compared to LiveKit's wider range of 0.0435 to 0.3135 USD per minute.

### Healthcare compliance → Tie

Both tools fall short for a straightforward healthcare compliance win. Bland AI restricts its HIPAA BAA to enterprise plans only (fact e6546286), making it inaccessible without a custom contract. LiveKit Agents offers a HIPAA BAA as a paid add-on (fact 6cd96f93), which is more accessible but still not included by default. Neither tool provides HIPAA compliance on a standard self-serve plan, so neither clearly wins for HIPAA-bound healthcare workflows without additional negotiation or cost. The difference is marginal and depends on procurement context rather than any decisive product advantage.

### Outbound sales campaigns → Bland AI

Bland AI includes native outbound campaigns, warm transfer to human, and a no-code agent builder, all critical for sales workflows. LiveKit Agents explicitly lacks native outbound campaign support and does not include warm transfer or a no-code builder, meaning custom engineering is required to replicate that functionality. For an outbound sales and call-center use case, the absence of native campaign support in LiveKit Agents is a decisive gap.

### SMB receptionist and booking → Bland AI

Bland AI offers a no-code agent builder (fact 2618ade6) while LiveKit Agents does not (fact 6a17a853), which is critical for SMBs without engineering resources. Bland AI also includes native outbound campaigns (fact 3bf81179) versus LiveKit's lack of this feature (fact 6ad921b6), supporting booking confirmations and follow-ups. Bland AI provides a 99.9% uptime SLA on all plans (fact 030f8723), whereas LiveKit limits SLA guarantees to enterprise plans (fact cc33ced4). Bland AI's base concurrency of 10 calls (fact ab3a0fe1) doubles LiveKit's 5 sessions (fact cdf45e81), better handling after-hours coverage spikes. For an SMB use case, the no-code builder alone is decisive.

## Bland AI vs LiveKit Agents: common questions

### Which is cheaper per minute Bland AI or LiveKit Agents?

Bland AI lists a base price of $0.14/min with LLM and TTS costs bundled rather than passed through. LiveKit Agents charges $0.01/min plus actual LLM and TTS costs at cost, putting real production totals between $0.0435 and $0.3135/min depending on your stack. Bland AI real costs run $0.11 to $0.14/min. Which option is cheaper depends on which models you use.

### Do either Bland AI or LiveKit Agents offer a free trial without a credit card?

LiveKit Agents provides 1,000 free agent session minutes monthly with no credit card required. Bland AI offers 2 credits plus an inbound number valued at $15 per month on its free tier. Both platforms support self-serve signup.

### Does Bland AI or LiveKit Agents support HIPAA compliance?

Bland AI offers a HIPAA BAA on enterprise plans only, while LiveKit Agents makes it available as a paid add-on. Neither tool includes HIPAA coverage on standard base plans, so healthcare teams will need to upgrade or purchase the add-on to meet compliance requirements.

### Can I run outbound calling campaigns natively in Bland AI or LiveKit Agents?

Bland AI supports native outbound campaigns, while LiveKit Agents does not. Teams that need automated outbound dialing at scale should factor this difference into their decision.

### Which tool is better for non-technical users who need a no-code agent builder?

Bland AI includes a no-code agent builder, while LiveKit Agents does not. This makes LiveKit Agents better suited to developer teams comfortable working directly with code and APIs.

### What are the base concurrency limits for Bland AI vs LiveKit Agents?

Bland AI includes 10 concurrent calls on its base plan, while LiveKit Agents includes 5 concurrent agent sessions on its base plan. Both platforms are likely to offer higher limits at higher tiers.

### Do Bland AI and LiveKit Agents both support bring-your-own LLM and custom TTS voices?

LiveKit Agents supports bring-your-own LLM, and both Bland AI and LiveKit Agents support bring-your-own TTS voices. This gives developers the flexibility to swap in preferred models on either platform.

### Which platform offers an uptime SLA on standard plans?

Bland AI provides a 99.9% uptime SLA on all plans, while LiveKit Agents offers an SLA only on Enterprise plans. Teams that require guaranteed uptime without an enterprise contract should take note of this difference.

Source: https://www.versusref.com/voice-ai/bland-vs-livekit-agents/